{"id":222,"date":"2023-09-29T10:29:28","date_gmt":"2023-09-29T15:29:28","guid":{"rendered":"https:\/\/www.segurabank.com\/?page_id=222"},"modified":"2026-10-08T16:20:31","modified_gmt":"2026-10-08T21:20:31","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.segurabank.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Contact<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n \n \n Who are we?\u00a0\u00a0<\/span>\n\n \n
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We are Segura Bank International Corp., an International Financial Entity (IFE) located in Puerto Rico, a U.S. territory.\nCommitted to excellence in financial services and the well-being of our clients, we provide financial solutions tailored to your needs for effective money management.\nWe are a team of dedicated professionals committed to delivering first-class service and building lasting relationships.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Where are we located?<\/span>\n\n \n
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270 Mu\u00f1oz Rivera Avenue, Suite 1130, San Juan, Puerto Rico 00918<\/p>

Puerto Rico Phone: (+1) 787-200-7999<\/p>

International Toll-Free Number: 1-833-573-4872<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What benefits do your financial products offer?<\/span>\n\n \n
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Benefits and Features of Deposit Accounts and Certificates of Deposit.<\/a><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What documents do I need to open an account at Segura Bank International Corp.?<\/span>\n\n \n
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Individual Account<\/strong><\/p>

  1. A copy of a valid passport and a second valid government-issued photo ID.<\/li>
  2. A copy of a utility bill issued within the last 90 days.<\/li>
  3. Proof of employment on company letterhead, issued within the last 30 days.<\/li>
  4. If you are self-employed or own a business, provide an income certification or an income report signed by a certified public accountant covering a 12-month period.<\/li>
  5. A bank reference letter issued within the last 90 days, or the last three bank statements.<\/li>
  6. Tax Identification Number (TIN, RUC, RNC, RUT, or equivalent), if applicable.<\/li><\/ol>

    Note: If your account will have joint account holder(s), each joint holder must provide the same documentation.<\/em><\/p>

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    Business Account<\/strong><\/p>

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    1. Business registration documents (such as the Articles of Incorporation, Certificate of Incorporation, Partnership Agreement, or equivalent) identifying the company's ownership structure and governance, including authorized signatories, shareholders, beneficial owners, and\/or board of directors.<\/li>
    2. Two (2) valid color copies of photo identification (passport and a government-issued ID from the country of residence) for the company's legal representatives, shareholders, and beneficial owners.<\/li>
    3. A detailed shareholder registry showing the ownership percentage of all individual and corporate shareholders.<\/li>
    4. The company's financial statements for the most recent fiscal year, signed by an accountant and audited. Newly established companies should provide an opening balance sheet.<\/li>
    5. A copy of the latest tax return.<\/li>
    6. A copy of the W-8BEN-E or W-9 form, as applicable.<\/li>
    7. A copy of a utility bill showing the company's business address, issued within the last 90 days.<\/li>
    8. Legal representatives, shareholders, and beneficial owners must also provide a copy of a utility bill in their name.<\/li>
    9. A bank reference letter issued within the last 90 days, or the last three bank statements.<\/li>
    10. A brief business profile, including: (Business name, Business address, Date of incorporation, Number of employees, Number of branches, Description of business activities, Main suppliers, Regular customers, Purpose of transactions to be conducted through the account Any other relevant business information<\/li><\/ol>

      Note: Non-governmental organizations (NGOs) should also provide a copy of their BSA\/AML\/OFAC Compliance Program Manual, if available.<\/em><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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      \n \n \n How can I add a signer to my Segura Bank International Corp. account?<\/span>\n\n \n
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      To add a signer to your Segura Bank International Corp. account, both you and the new co-signer must contact your Account Executive or reach out to our Customer Service team: customerservice@segurabank.com<\/a> Phone: +1 (833) 573-4872<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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      \n \n \n How can I request a transfer?<\/span>\n\n \n
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      Transfer requests must be submitted by email to operaciones@segurabank.com using the\u00a0Transfer Request Form<\/a><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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      \n \n \n How can I request an internal transfer at Segura Bank?<\/span>\n\n \n
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      To request an internal transfer, follow these steps:<\/p>

      1. Download and complete the appropriate Internal Transfer Request Form. aqu\u00ed<\/a>.<\/li>
      2. Make sure to provide all the required information and sign the form.<\/li>
      3. Email the completed form to operaciones@segurabank.com.<\/li><\/ol> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        FAQs FAQs Contacto \u00bfQui\u00e9nes somos?\u00a0\u00a0 Somos Segura Bank International, Corp., una Entidad Financiera Internacional (EFI) ubicada en Puerto Rico, un territorio libre y asociado de los Estado Unidos de Am\u00e9rica. \u00a0Comprometidos con la excelencia en servicios financieros y el bienestar de los clientes, ofrecemos soluciones financieras de acuerdo con tus necesidades para una gesti\u00f3n efectiva […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-222","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t