Ethics and Reporting Hotline

The Ethics and Reporting Hotline is a communication channel that enables employees, clients, vendors, and strategic partners to report, anonymously and confidentially, any misconduct or undesirable behavior that violates our internal regulations, including BSA, AML, OFAC policies, corporate governance, fraud, accounting irregularities, financial or administrative misconduct, and other related matters.

Ethics and Reporting Email: etica@segurabank.com

Reporting
Procedure

Anyone submitting a report should provide, at a minimum, enough information to allow for a proper investigation, including:

  1. A description of the incident, including any improper or illegal actions, specific compliance violations, or suspected fraudulent activities.
  2. The full name(s) and job title(s) of the individual(s) involved in the report.
  3. The date and circumstances under which the incident occurred.
  4. Any data, documents, or other information that reasonably supports the allegation.
  5. An indication of whether the incident appears to be isolated or recurring.
  6. Information about any other individuals involved, including supervisors or managers responsible for the affected area, if applicable.