FAQs

270 Muñoz Rivera Avenue, Suite 1130, San Juan, Puerto Rico 00918

Puerto Rico Phone: (+1) 787-200-7999

International Toll-Free Number: 1-833-573-4872

Benefits and Features of Deposit Accounts and Certificates of Deposit.

Individual Account

1. A copy of a valid passport and a second valid government-issued photo ID.
2. A copy of a utility bill issued within the last 90 days.
3. Proof of employment on company letterhead, issued within the last 30 days.
4. If you are self-employed or own a business, provide an income certification or an income report signed by a certified public accountant covering a 12-month period.
5. A bank reference letter issued within the last 90 days, or the last three bank statements.
6. Tax Identification Number (TIN, RUC, RNC, RUT, or equivalent), if applicable.

Note: If your account will have joint account holder(s), each joint holder must provide the same documentation.

Business Account

1. Business registration documents (such as the Articles of Incorporation, Certificate of Incorporation, Partnership Agreement, or equivalent) identifying the company's ownership structure and governance, including authorized signatories, shareholders, beneficial owners, and/or board of directors.
2. Two (2) valid color copies of photo identification (passport and a government-issued ID from the country of residence) for the company's legal representatives, shareholders, and beneficial owners.
3. A detailed shareholder registry showing the ownership percentage of all individual and corporate shareholders.
4. The company's financial statements for the most recent fiscal year, signed by an accountant and audited. Newly established companies should provide an opening balance sheet.
5. A copy of the latest tax return.
6. A copy of the W-8BEN-E or W-9 form, as applicable.
7. A copy of a utility bill showing the company's business address, issued within the last 90 days.
8. Legal representatives, shareholders, and beneficial owners must also provide a copy of a utility bill in their name.
9. A bank reference letter issued within the last 90 days, or the last three bank statements.
10. A brief business profile, including: (Business name, Business address, Date of incorporation, Number of employees, Number of branches, Description of business activities, Main suppliers, Regular customers, Purpose of transactions to be conducted through the account Any other relevant business information

Note: Non-governmental organizations (NGOs) should also provide a copy of their BSA/AML/OFAC Compliance Program Manual, if available.

To add a signer to your Segura Bank International Corp. account, both you and the new co-signer must contact your Account Executive or reach out to our Customer Service team: customerservice@segurabank.com Phone: +1 (833) 573-4872

Transfer requests must be submitted by email to operaciones@segurabank.com using the Transfer Request Form

To request an internal transfer, follow these steps:

1. Download and complete the appropriate Internal Transfer Request Form. aquí.
2. Make sure to provide all the required information and sign the form.
3. Email the completed form to operaciones@segurabank.com.