Our Team

At Segura Bank, our success is driven by our dedicated and passionate team. We are committed to delivering first-class financial services and expert guidance to meet our clients' needs.

Learn more about who we are and how we can help you succeed on your financial journey.

Liliana Perdomo

CEO

Abdiel Ortiz

Accounting and Administrative Manager

Irmarie Rodríguez

Compliance Officer

Isaac Morales 

Operations and Projects Manager

Juan Carlos Cruz Rodríguez

Compliance Specialist

Frequently Asked Questions

Our Customer Service team is ready to assist you. If you would like to submit a request or obtain information about products and services, you can contact us through the following channels:

Contact Channels:

Toll-Free Number: +1-833-573-4872

Email: customerservice@segurabank.com

Business Hours:

Monday to Friday

9:00 a.m. to 6:00 p.m. (Puerto Rico Time)

To activate your credit card, you can contact us through the following channels:

📞 Toll-Free Number: +1-833-573-4872

✉️ Email: customerservice@segurabank.com

Our business hours are Monday through Friday, from 9:00 a.m. to 6:00 p.m. (Puerto Rico Time).

Your security is our priority. We understand that unexpected situations can happen at any time. That's why, if your Credit Card is lost or stolen outside of our business hours, you can rely on Visa's 24/7 Assistance Service, available 24 hours a day, 7 days a week:

📞 From the United States and Canada: +1-800-396-9665

📞 From any other country: +1-303-967-1098