Business Hours Monday through Friday, from 9:00 a.m. to 6:00 p.m. (Puerto Rico time).
Contact your Account Executive, email us at customerservice@segurabank.com, or call +1 (833) 573-4872.
At Segura Bank, we not only make it easy to open an account and make deposits, but we are also committed to ensuring you get the most out of your banking experience with us.
Our Customer Service team is ready to assist you. If you would like to submit a request or obtain information about products and services, you can contact us through the following channels:
Contact Channels:
Toll-Free Number: +1-833-573-4872
Email: customerservice@segurabank.com
Business Hours:
Monday to Friday
9:00 a.m. to 6:00 p.m. (Puerto Rico Time)
To activate your credit card, you can contact us through the following channels:
📞 Toll-Free Number: +1-833-573-4872
✉️ Email: customerservice@segurabank.com
Our business hours are Monday through Friday, from 9:00 a.m. to 6:00 p.m. (Puerto Rico Time).
Your security is our priority. We understand that unexpected situations can happen at any time. That's why, if your Credit Card is lost or stolen outside of our business hours, you can rely on Visa's 24/7 Assistance Service, available 24 hours a day, 7 days a week:
📞 From the United States and Canada: +1-800-396-9665
📞 From any other country: +1-303-967-1098
Segura Bank Headquarters:
270 Ave. Muñoz Rivera, Suite 1130
San Juan, Puerto Rico, 00918
Segura Bank Representative Offices:
Calle 84A# 10 - 33, Oficina 203
Bogotá, Colombia
Cra. 53 Avenida Circunvalar, BC Business Building,
Office 1203
Barranquilla, Colombia
